Shop Policy

We accept any U.S.-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay logo. We accept mobile wallets, such as Apple Pay, Google Pay, Afterpay, and Cash App. We also accept payments through Etsy.

All payments are processed through Square. Square's APIs, hardware, and software are compliant with PCI Data Security Standard (PCI-DSS) and EMV regulations. From the time you enter your credit card information online, or tap, dip, or swipe a credit card, the data is encrypted until it reaches Square's processing environment. Customer data never touches our servers. Please view our Security Policy, which is part of our Privacy Policy, for full details on the safe-guarding of our website and the operation of our business.

Taxes are 6.5%, which is based on the local Volusia County sales tax, 0.5%, and the state sales tax, 6%. Taxes are not applied to herbs and herbal supplements.

Please review your cart carefully for order accuracy prior to submitting your order. If you need to make any changes or if you wish to request a cancellation of your order, please contact us as soon as possible after the order has been submitted to us. Please note that there are no guarantees that a request for cancellation of an order is possible once the order has been submitted. If you need assistance with an order that has been submitted on our website, please call us immediately.

If your credit card was declined, your information was entered incorrectly, or there are issues with the card, please try a new payment method and contact your financial institution for more information regarding the decline.

Please view our Security Policy, which is part of our Privacy Policy, for full details on the safe-guarding of our website and the operation of our business.

Ordering from our site requires the use of an SSL-compliant browser. We recommend using the latest version of Mozilla Firefox, Google Chrome, Microsoft Edge (preceded by Internet Explorer), or Apple Safari. If you're using early versions of the browsers listed, we can't guarantee that all our site features will work correctly. You'll need to turn on cookies in your browser preferences too. When you first visited our site, you may have received a pop-up notification and have already accepted our cookies. Please view our Cookie Policy, which is part of our Privacy Policy, for more information regarding our cookie policy and how to manage cookies in your browser.

Shipping charges for your order will be calculated and displayed at checkout. The shipping rates are based on the total weight of the item(s) purchased and the destination. There is no additional surcharge for Saturday delivery. For more information about USPS Priority Mail, visit the USPS website here. For purchases $100.00 or more, shipping is free.

Once an order has been made, an order confirmation email will be sent. A shipping update with tracking information will be emailed to you when the order enters the USPS system and has been shipped out from our apothecary. Tracking in real-time can be done in My Account My Orders or through the USPS website here.

Because of the nature of our business, all purchases made are final and no returns are made. If you are unhappy with your purchase, please contact us immediately so that we can make things right with you.

Although our shipments are carefully and securely packaged and shipped, accidents can happen. We are not liable for any products damaged or lost during shipping. USPS Priority Mail is insured. If you received your order damaged or you never received it and it is lost in the mail, please file a claim with USPS, as soon as possible. Save all packaging materials, the USPS Priority Mail tracking number, your Wild Meadow Apothecary receipt to show proof of value, and damaged goods before filing a claim. When your mail item is lost, you should file a claim no later than 60 days from the date of mailing. If your item is damaged or missing contents, you should file a claim immediately but not later than 60 days from the date of mailing.

To file online, log in to or create a USPS.com account. Your claim case will be associated with your account. You will be able to save your claim to finish later if you cannot complete the form in one session. Once you have filed a claim, you can see it in your Claim History. Keep all your evidence documents until the claim is resolved.

If you filed a claim, please contact us so that we are aware of any issue, can file any necessary claim ourselves, and so that we can make things right with you.

Please keep your address updated in My Account Address Book. You are responsible for providing a correct shipping address. We make every attempt to validate the shipping address provided at checkout to ensure it is recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact you to provide an updated address. If we cannot update the address, the order will be canceled and refunded. We will not be held responsible if you provide the wrong shipping address and we cannot recover the package.

We do not ship internationally.